Concordia University of Edmonton Student Association

Health And Dental

CUESA’s Health & Dental Plans provides insurance for Prescription Drugs, Dental, Vision, and much more. For more information about the coverage, please visit the website Health and Dental Plans

Coverage Period

The following is the period during which the CUESA Health and Dental Plans protects you.

Term/Semester

Effective Date

Termination Date

Fall

September 1st

August 31st

Winter

January 1st

August 31st

Spring

May 1st

August 31st

 

Benefits Management Platform Registration – Discover the amazing online tool.  A new way to manage your student benefit plan!

You may be able to opt out of this plan if you can provide proof of equivalent coverage by the application deadline.


Health & Dental Opt-Out 

You may be eligible to opt out of the CUESA Health & Dental Plans if you have proof of comparable coverage (Alberta Health Care is not considered comparable coverage). If you have already opted out of the plan in previous years you do not need to opt out again.

Health and Dental Plan Opt-Out

The Opt-Out process is one time for Health and Dental only, you do not need to submit an opt-out application every term/year.

For the Legal Care Program and Virtual Health Care

Coverage period is for 12 months based on the term you are charged the fees.


Coverage Period

Term Assessed the Fee

Effective Date

Termination Date

Fall

September 1st

August 31st

Winter

January 1st

December 31st

Spring

No fees Assessed

You may choose to opt-out, in the term you are charged the fees, no comparable alternative coverage required. This opt out does not carry forward and if you do not wish to be enrolled, you must apply to opt out each year in the same term you are charged the fees.

Legal Care Program opt-out 
Virtual Health Care opt-out 

DEADLINES for opting out, adding eligible family, re-enrolling.  Note: No exceptions will be made if deadline is missed.

Fall Term – September Opt-Out Deadline:  September 20
Winter Term – January Opt-Out Deadline:  January 20

(This deadline is for NEW January start students ONLY)
May Opt-Out Deadline:  May 20

(This deadline is for NEW May start students ONLY)


​Mental Health and Wellness

Is available to all Concordia students’,

Take a quick, free, and confidential self-assessment to check in on your mental wellness and take the first step toward feeling better. Partnered with FeelingBetterNow. 


Online Counselling

Everyone needs someone to talk to. Our secure, confidential service connects you with the right counsellor on your schedule. Provided by GreenShield+.

If you’re interested in learning more or perhaps are interested in using the tool please Click Here 

Meet Cheryl

Cheryl is the CUESA’s Health and Dental representative from Gallivan. She works virtually and can help with any questions or concerns you may have about your Health and Dental plan. Cheryl will also be on campus from time to time—watch for updates on upcoming dates and times.

How to Contact Cheryl

  • Name: Cheryl M. Johnson, CUESA Student Services Coordinator (Benefit Plan Office)

  • Virtual Office Hours: Monday–Friday, 8:00 AM – 4:00 PM

  • Phone: 1-866-586-1010

  • Email: concordiaplan@alumo.ca

Contact Form: 

Student inquiries, or inquiries submitted on behalf of a student, be directed through our online Support Form at: https://contact.alumo.ca/en/contact.
 
The contact form is designed to make it easier for students to access the support they need and helps ensure inquiries reach the right team as quickly as possible. By using the contact form, we can:
  • Collect key details upfront, helping us resolve inquiries faster and reducing back-and-forth communication.
  • Improve first contact resolution by gathering the information needed to assess, address, and connect the inquiry to the right team.
  • Guide students to available online tools, resources, and processes when they can take immediate action themselves.
  • Create a more consistent and reliable service experience, regardless of how or when a student reaches out.
  • Help us manage requests securely and effectively so inquiries are not delayed due to mailbox monitoring or staff availability.

 

After Hours or Urgent Assistance
Additional Resources

Mental Health Support

Your mental health should always be a priority. If you require urgent assistance, please call:

1-877-746-5566 Ext. 2. or for Live Help: Click here

 
 
screenshot-2025-06-19-at-2-20-16-pm_orig